NCI Information Systems
A Smart Workforce for Government Agencies

In this highly digitalized age, governments need to leverage the benefits of advanced technological tools to automate mundane tasks and improve their efficiency. Dedicated to leveraging a specialized taskforce for counter-terrorism and disaster management, the Department of Homeland Security (DHS) also aims to achieve a smart workforce that can address emergencies. Enter NCI Information Systems, a Virginia-based company that has been helping government agencies meet their goals using artificial intelligence.

NCI fulfills agencies’ need for a smart workforce through its unique AI-driven framework, Shai. “The unique design of Shai enables the workforce to scale and reach their maximum potential,” states Vasili Ikonomidis, CIO of NCI. The framework offers exceptional efficiencies, accuracy, and cost-savings to agencies, allowing the workforce to focus on high-value tasks.

Based on this cutting-edge framework, the company has built its NCI Shai® platform that includes robotic process automation (RPA), machine learning, and code refactoring tools. While RPA allows agencies to automate mundane tasks, the code refactoring tool securely repairs and regenerates existing software into any desired programming language, architecture, or platform. This tool is especially helpful for agencies looking to move to the cloud for accelerating the modernization of IT applications and the infrastructure. In addition, the Shai framework helps clients centralize and visualize data and identify patterns without human intervention through its machine learning capabilities.

The combination of NCI’s efforts and the growing interest of DOD and government in AI is transforming agencies to a great extent. A case in point, the company is supporting a DoD project, which involves more than 300 people. There is a necessity to redeploy the number of people in different aspects of the project. “We successfully redeployed the teams in different tasks for a faster and more productive outcome,” extols Ikonomidis.

The unique design of NCI Shai enables the workforce to scale and reach their maximum potential

At its core, NCI follows the principle of “we practice what we preach,” a critical factor that differentiates the company from its competitors. NCI has an internal professional team monitoring the automation processes of its clients and help them achieve better, leaner, and streamlined operations. The company also has its communications and marketing teams as well as the chief artificial intelligence officer traveling across the world to educate people about the benefits of AI.

With such efforts, 2019 has turned out to be immensely successful for NCI. The major accomplishment for the company this year is winning a contract with Joint Service Provider associated with the Pentagon. The NCI supports JSP in delivering effective services to the Office of the Secretary of Defence (OSD), Washington Headquarters Services (WHS), Pentagon Force Protection Agency (PFPA), as well as the Joint Chiefs of Staff and Headquarters, Department of the Army. NCI won the contract because of its AI specialization and proving its stand on saving money. “We presented a report on how the government can utilize their workforce on different tasks by deploying AI in their work processes,” says Ikonomidis. Team NCI has developed a proof of concept and several case studies that show the amount of savings, efficiencies, or re-prioritization governments can achieve with AI.

In the near future, team NCI is focused on further bidding on the benefits of AI that the government can utilize, specifically in the DHS arena. The company is also planning to expand its portfolio and continue serving the government with the best services.